Frequently Asked Questions.

Go Virall is a social intelligence platform for creators. It combines analytics, an AI content studio, viral scoring, and audience insights into one dashboard — across Instagram, TikTok, YouTube, X, LinkedIn, Facebook, and Twitch.

Yes. The free plan includes 1 connected platform, 10 analyses per month, 5 content generations, and 5 AI strategist messages per day. You can upgrade to the Creator plan ($29/mo) for unlimited access.

We support Instagram, TikTok, YouTube, X (Twitter), LinkedIn, Facebook, and Twitch. You can connect all of them from Settings → Connected Platforms.

The Viral Score analyzes your content draft against platform-specific signals like format, length, hook strength, posting time, and audience patterns, then gives it a score from 0–100. Higher scores indicate a greater likelihood of strong performance.

SMO (Social Media Optimization) Score is a comprehensive health metric that evaluates your overall social media presence across all connected platforms. It looks at profile completeness, posting consistency, engagement rates, audience growth, and content quality.

The AI Studio generates content tailored to your brand and niche. It reads your connected profiles, recent posts, and bio to understand your voice, then creates platform-specific scripts, captions, content ideas, and bios.

No. We never ask for or store your social media passwords. We retrieve publicly available data based on the usernames you provide.

Go to Settings → Billing and click "Manage Subscription" to cancel. Your plan remains active until the end of the current billing period.

Yes. Go to Settings → Account → Danger Zone → Delete Account. This permanently removes all your data. You can also visit govirall.com/delete-account for instructions.

We use multiple AI providers including DeepSeek, OpenAI, Anthropic, and Google. Our system automatically selects the best available provider for each request.